The hospitality industry is one that has always been driven by customer loyalty. Today's hospitality industry is fiercely competitive. Hotels and online booking agencies need to make sense out of piles of unstructured data for sales, marketing and operations, understand consumer behavior, offer the best deals and prices and adapt to changing markets. The most critical component for success of the modern hospitality enterprise is its ability to take advantage of all available information with a flexible and integrated IT system that handles front and back office information and data in a unique user-friendly application.
Our costumer is a chain of 4 & 5 star boutique and lifestyle hotels with individual characteristics, architecture, art, history, culture for both business and leisure all around Greece.
Its management team wanted a solution to organize their supply and accounting procedures for all their hotel units in their individual departments. Having a third-party front-office hotel system, they wanted to combine data from both reservations and client records with financial and warehouse and have a whole picture of their business and of their separate units and cost centers like restaurants, bars, spa centers, ceremonies and congresses etc.
Based on our Atlas ERP three-dimentional flexible architecture and our team experience, we have customized a tailor-made solution for our client for control of their hospitality procedures, optimization of their warehouse management and monitoring of their financials.
Atlas ERP automatically inserts everyday entries from the frontdesk hotel software, distributing services per hotel unit and department. For special product items as food, drinks etc, Atlas ERP has customized procedures for cost control and real-time information.
All information is automatically updating accounting and payroll entries and top management can have a consolidated view of the whole business for efficient decision making.